Friends Association

Putting the people behind the programs at the center of a nonprofit’s social presence.

content built around programs and people

three shifts turned the feed into a brand

Educate through content.

Show programs, services, and outreach in action and behind the scenes for community members to know and understand.

Feature the people doing the work

Staff and program leaders became the face of the organization, alongside community members in action.

Build outreach the way a lifestyle brand would.

Inviting, consistent storytelling built community trust and outreach, the same instinct as lifestyle marketing applied to a mission instead of a product.

first 5K run featuring staff, participants, and sponsors

summer explorers program wrap-up featuring families and staff

numbers that reflect the shift

64% increase

in views from July through August 2026

in non-follower views from July through August 2026

32% increase

10% increase

in interactions from July through August 2026

alternative branding project

This project was used as a potential brand redesign, utilizing the organization’s Quaker roots, Chester County’s rich history, and its long-standing reputation in the nonprofit space.

social media

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branding

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marketing

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social media · branding · marketing ·